OuterWave Logistics — Reliable, Compliant Healthcare Courier
Contract-first. Schedule-driven. HIPAA & OSHA Bloodborne Pathogens certified. We specialize in recurring, non-hazmat healthcare routes—serving pharmacies, clinics, labs, and assisted-living facilities. Deliveries run on defined weekly windows with SLAs and documented handoffs. Built for consistency, not one-off jobs: expect punctual departures, reliable pickups, transparent pricing, and proof of delivery on request. When needed, 24/7 coverage is available via retainer.
Billing & Purchasing
Close- Payment: Prepaid (card/ACH) or approved account billing.
- No driver purchases: Drivers do not buy items or advance funds.
- Pass-through: Tolls/parking when preapproved; digital receipts provided.
- Terms: Net-30 available for approved accounts.
Service Scope
Close- Included: Sealed meds (pharmacy), admin packets, small supplies, sealed non-hazmat kits.
- Excluded: Hazmat, UN3373/dry ice; RMW only under specific contracted SOP.
- Windows: Predictable weekly pickup windows with SLAs and documented handoffs.
Proof of Delivery (POD)
Close- Options: Photo and/or signature on request.
- Data captured: Timestamp, package count; optional receiver name.
- Access: Provided on request; can be auto-emailed by contract.
- Typical timing: Same-day or within 24h per SLA.
Pharmacy & Individual contracts available here. Contract-first, HIPAA-aware, non-hazmat small parcels.
Records/admin packets, small supplies, sealed non-hazmat kits.
Sealed kits and admin packets (no UN3373/dry ice). Predictable windows.
Meds, labs, and patient paperwork with predictable windows.
Medical courier services only — beyond car service: same-day cargo van/box truck/trailer for bulk totes and equipment; non-hazmat.
Personal shopping, parcel deliveries, pre-paid retail returns, and other small parcel tasks. No hazmat.
Guaranteed standby coverage with defined response targets. Non-hazmat only.
See current open windows and request a slot.
Ready to set a route?
Quick confirmation. Professional handling. Transparent pricing.
Service Area
Standard coverage across the Triangle — Pittsboro, Chapel Hill, Carrboro, Durham, Apex, Cary, and Raleigh. Extended service throughout North Carolina (including Greensboro, Fayetteville, and Wilmington) by request, with transparent mileage-based pricing.