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Individual Pharmacy Delivery Contracts

Schedule-driven service for patients and caregivers who need reliable pharmacy pickups and small-parcel delivery. Optional photo/signature proof of delivery (POD). Pre-paid or account-billed — no cash/COD.

How it works

Your contract reserves weekly pickup windows. If you occasionally need a pickup outside your window, request an off-cycle add-on(priced separately, capacity permitting).

Choose weekly window(s)

Pick the day(s)/time window(s) that fit your routine.

Sign contract & onboarding

We confirm scope, addresses, contacts, and delivery preferences.

Run & confirm

Pickups occur during your reserved windows with optional photo/signature POD.

Off-cycle add-on

Outside your window? Check availability and request an off-cycle add-on. Billed at the current on-demand/add-on rate; capacity not guaranteed until confirmed.

Weekly Window Plans

Predictable pickup windows for consistent service. Off-cycle pickups may be available at add-on rates when capacity allows.

Starter
  • 1×/week pickup window
  • Counter handoff with documented authorization
  • Photo/signature POD available
  • Off-cycle pickups billed at add-on rate
Standard
  • 3×/week pickup windows
  • Great for steady fills & admin packets
  • Priority over one-off requests
  • Off-cycle pickups billed at add-on rate
Premium
  • 5×/week pickup windows
  • Daily capacity aligned to store hours
  • After-hours by request (premium applies)
  • Off-cycle pickups billed at add-on rate

Off-Cycle Add-On Pickups

  • For pickups outside your reserved window(s).
  • Subject to driver capacity and service area at time of request.
  • After-hours/STAT premiums and minimums may apply.

Policy (short)

  • Third-party pickups require documented patient authorization; release is at the dispensing pharmacist’s discretion.
  • Pre-paid/account-billed only — no driver purchases or COD.
  • Proof of delivery (photo/signature) available on request.

Scope & limits

  • Small parcels; ≈35 lb single-item guideline.
  • Non-hazmat only (no UN3373, dry ice, or gases).
  • Triangle primary coverage; extended NC by request.